Privacy Policy

1. Introduction

VectorFlow (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, complete a survey, use our services, or contact us. This may include your name, email address, and any content or data you choose to upload or submit.

When you use our services, we automatically collect certain information including device information, log data, and usage patterns.

If you sign in using Google or Microsoft, we receive basic profile information from those services. We do not access your password from these providers.

3. How We Use Your Information

We use the information we collect to provide and improve our services, communicate with you, and ensure security. This includes account management, service delivery, analytics, and responding to your requests.

4. Third-Party Services

We work with third-party service providers to operate VectorFlow, including:

• Cloud hosting and infrastructure providers
• AI and document processing services to parse, analyze, and generate responses from your documents
• Authentication services (including Google and Microsoft for social sign-in)
• Analytics providers to understand how users interact with our service
• Security services for fraud prevention

These providers may collect and process data as described in their respective privacy policies. We select providers that maintain appropriate security and privacy standards.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. Documents and files you upload are retained only as long as necessary to provide the Service; you may delete them at any time through your account. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes. Data is processed in the United States.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@vectorflow.dev.

8. Cookies

We use essential cookies to maintain your session and authentication state. Our analytics tools may use cookies or similar technologies to collect usage data. You can manage cookie preferences through your browser settings.

9. Children's Privacy

VectorFlow is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of VectorFlow after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

VectorFlow
Email: support@vectorflow.dev